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The Hidden Cost of Payment Acceptance from Tenants


Richard Cuttler

Duration: 1 hour(s) Category(s): Property
Cost: FREE


There is an outdated belief that ‘cheques are free’, but new research shows they are the most expensive payment method to accept. Tenant’s payment preferences are quickly shifting to online and mobile platforms bringing a host of new electronic payment options to the forefront. PAD, EFT and Credit Card will streamline collection and reconciliation, but come with their own distinctive cost structures. MasterCard’s Payment Acceptance Cost Model, developed with input from property managers across Canada, can be applied to businesses of all shapes and sizes to determine their unique costs and help them make informed business decisions.


Richard Cuttler

, Director, Emerging Verticals, Market Development at MasterCard

As Director of Emerging Verticals at MasterCard, Richard Cuttler is leading the company’s entry into new electronic payments markets, such as tuition and rent payments. He is passionate about helping to drive growth in mobile and electronic payments and is an expert in market development. Throughout his career, Richard has helped hundreds of small and medium-sized businesses across Canada streamline their operations while achieving their payments objectives.

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